What do I do if my product has warranty but I did not receive a warranty card?
It is possible that your product comes with an e-warranty. Please check all the instruction manuals/invoices/guides that is delivered along with your package or visit the manufacturer’s website to verify.
If your product does not have an e-warranty, please reach out to Bigbazaarbd Customer Care and we will arrange a Warranty Card for you, or facilitate a return in case a card cannot be arranged.
How can I get my product serviced?
If you bought a product that is eligible for servicing, please send the product(s) directly to the Service Center indicated on the warranty card included with your product. If your product falls under E-Warranty and has no card, please refer to the brand website for information on authorised service centers.
For a prompt warranty claim, kindly include all the accessories, information included in packaging and an invoice from Bigbazaarbd as a proof of purchase.
Where are the service centers located?
You may refer to the Brand Contact List for locations of the service centers. The addresses can also be found on the warranty card or on the manufacturer’s website.
Do I need to pay for repairs?
You do not have to pay for repairs if your product is under warranty and you have not violated any terms & conditions set out by manufacturer/warranty provider.
If the warranty period has expired or if any of the warranty conditions has been violated, customers will be responsible to bear the repair cost. The final repair amount will be determined by the manufacturer upon assessment. We strongly recommend customers to get their products repaired at the brand’s authorized service centers to ensure the quality of repair.